are some frequently asked questions about...
our upgraded software packages.
Glinx has upgraded our software packages for all three versions of Windows. Our main concern is for Windows 95/98 users, although there is an update available for Windows3.1x.
There is no upgrade available for Macintosh OS 7.x users at this time, but we have created a setup guide for Mac OS 8.x users. As OS 8.x comes with all the software you need already built into the operating system, you do not need to install any Glinx software. The guide will help you set up the existing software for your Glinx Internet account.
Mac users who have upgraded from OS 7.x to OS 8.x, and have installed their OS 7.x software, will be pleased to know that the most recent revision of our Mac software has been tested and works well on the OS 8.x.
How can I tell if I have the most current revision of the Glinx software?
I do not have the most current software package. Do I need to upgrade?
What is the difference between the older revisions and the new one?
In the Windows 3.1x package, we have switched to a new dialer program and have also stopped distributing mIRC, WS-FTP, and Telnet. The new Glinx Starter Kit for Windows 3.1x only installs the Internet Dialer, Eudora Light for e-mail, and Netscape Navigator for web browsing and news.
In the Windows 95 package, we have made some improvements to the dialer program, and have also stopped distributing mIRC, WS-FTP, and Telnet. The new Glinx Starter Kit for Windows 95 only installs Connection Manager, Eudora Light for e-mail, and Netscape Navigator for web browsing and news.
The Windows 98 package is a single disk that only installs Connection Manager. This package will also configure Internet Explorer and Outlook Express, which come built into Windows 98, for your Glinx account.
The Mac OS 7.x package, which the most current, does have a few older
settings. It only takes a few minutes to check these settings, so please
feel free to call Technical Support if you would like to make sure the
settings you have now are
The Mac OS 8.x setup guide contains all current settings.
How do I get the new software package?
How can I make sure this new software does not cause any problems with the Internet programs I already have installed?
If you are currently running Eudora Light and Netscape that were distributed in our previous software packages, and you perform a full installation, a new version of those programs may be installed, overwriting the existing programs. This would cause the loss of such things as signatures, mail messages, filters, nicknames/address books, and bookmarks. Again, to ensure all your other programs run smoothly, we recommend a custom install.
I have more questions. Who do I call?